Workforce Management
Manage technicians, service advisors and parts staff — attendance, shifts, certifications, payroll, leave, productive hours and performance across every branch.
// Industries · Automotive
AI-Powered Digital Transformation for Automotive.
Digitize workshop jobs, spare parts, warranty claims, vehicle sales and fleet operations with intelligent business solutions enhanced by Teky AI — our secure, permission-aware AI layer built for dealerships, service centres and fleet operators.
// Solutions
Digital solutions for the automotive trade.
From a single independent workshop to multi-brand dealer groups, we connect the service drive, the parts counter, the showroom and the fleet office so one job card, one part and one customer record move through the business without being re-keyed.
Parts & Inventory Management
Track spare parts across counters and warehouses — bin locations, superseded part numbers, batch and serial tracking, transfers, goods receipts and supplier deliveries in real time.
Vehicle & Equipment Management
Monitor lifts, alignment rigs, diagnostic tools and calibration due dates alongside demo units, courtesy cars, rental units and company fleet — custody, servicing and cost per vehicle.
Process Automation
Automate job cards, estimates and customer approvals, warranty claim submission, parts requisition, sublet work orders and quality-check sign-off.
Automotive Applications
Build custom applications for service booking, digital vehicle inspection with photo evidence, customer status tracking, parts counter sales, rental bookings and fleet management.
Custom API integration
Connect dealer management systems, diagnostic scan tools, VIN and parts catalogues, accounting software, insurance portals, telematics and payment gateways into one connected ecosystem.
// Challenges
Industry challenges we solve.
Automotive margin is earned in the workshop and the parts bin — where a delayed approval, a missing part or an unsubmitted warranty claim quietly costs more than any discount ever will.
01
Workshop Throughput
Bays sit idle waiting on a part, an approval or a technician, while promised delivery times slip — and nobody sees the bottleneck until the customer calls.
02
Parts Availability
Fast-moving parts run dry while slow movers and superseded numbers tie up cash on the shelf, and counter staff have no reliable view of what is actually in stock where.
03
Warranty & Claim Recovery
Claims are prepared manually from job cards, submitted late or rejected for missing evidence — and the value written off is rarely reconciled against what the principal owes.
04
Service Retention
Periodic service reminders depend on someone remembering to call. Customers drift to independent workshops after warranty, and no one can say which ones stopped coming back.
05
Multi-Brand, Multi-Branch Operations
Each franchise carries its own labour rates, warranty rules, parts catalogue and reporting format — difficult to run consistently when every branch keeps its own spreadsheets.
06
Business Visibility
Management lacks a live view of gross profit per job, technician productive hours, parts margin, bay utilisation and aftersales performance per brand.
// Teky AI
Permission-aware AI across the service drive.
Teky AI is a secure, permission-aware AI layer that understands your workshop, parts and sales operations, respects user roles, and answers in seconds — an advisor sees their jobs, a parts manager sees stock, a director sees the whole group.
// Ask questions like
- Which jobs will miss their promised time today?
- Which parts are below reorder level?
- What warranty claims are still unsubmitted?
- How productive were the technicians this month?
- Which customers are due for periodic service?
- Which fleet vehicles need attention?
Teky Agent
Ask about job cards, parts, warranty, technicians or fleet — permission-aware answers in seconds.
role-aware · Service Manager view
Live Which jobs will miss their promised time today?▍
check_job_status {"risk":"promised_time","date":"today"}
7 of 34 jobs are at risk. 4 are waiting on parts, 2 on customer approval of additional work, 1 on a sublet spray job. Customer notifications drafted with revised collection times.
At risk
7 / 34
Waiting parts
4
Notices drafted
7
Ask anything — e.g. 'jobs waiting on parts' or 'warranty claims'
// Capabilities
Permission-aware AI layer built into every operation.
Empower the service drive, parts counter, showroom and back office with secure, role-based AI that automates workflows, delivers contextual insights and assists staff strictly within their access permissions.
01
Workforce Management
- Technician & advisor attendance
- Shift & bay rostering
- Productive vs attended hours
- Skill & certification tracking
- Payroll & overtime
- Leave management
- Incentive & efficiency tracking
- Workforce analytics
02
Parts & Inventory Management
- Part number & supersession tracking
- Multi-branch & multi-bin stock
- Barcode & serial tracking
- Counter sales & trade discounts
- Parts reservation against job cards
- Stock transfers & stock counts
- Reorder level management
- Obsolescence & ageing analysis
03
Service & Workshop Management
- Appointment & bay scheduling
- Job cards & labour operations
- Digital vehicle inspection
- Estimates & customer approval
- Sublet & external work orders
- Quality check & handover
- Service history per VIN
- Workshop loading dashboard
04
Sales & Customer Management
- Vehicle sales pipeline
- Test-drive & demo unit booking
- Trade-in valuation records
- Financing & insurance referrals
- Customer & vehicle database
- Service reminders & retention
- Complaints & feedback
- Sales performance dashboards
05
Process Automation
- Estimate & additional-work approvals
- Parts requisition to the counter
- Warranty claim preparation
- Discount & goodwill approvals
- Purchase & sublet approvals
- Service reminder campaigns
- Vehicle handover checklists
- Internal approval workflows
06
Automotive Operations
- Online service booking
- Customer job status portal
- Warranty & claim register
- Fleet & rental management
- Road tax & insurance renewals
- Tyre & battery counter sales
- Bay utilisation dashboard
- Executive aftersales reports
// Integrations
Transform legacy applications into intelligent workflows.
Connect your automotive ecosystem into a single platform — dealer management, diagnostics, parts catalogues, insurance, telematics, finance and customer messaging working from one set of records.
Dealer Management Systems
Diagnostic Scan Tools
VIN & Parts Catalogues
Accounting Software
Payment Gateways
Insurance & Claims Portals
Fleet Telematics & GPS
Barcode Scanners
CRM Platforms
Biometric Attendance
WhatsApp, Email & SMS
Document Management
// Get started
Run a workshop that never loses a job to paperwork.
Digitize job cards and inspections, keep parts and warranty under control, bring service reminders back to life, and unlock secure AI-powered insight across every branch and brand you represent.
